FEDEX
Federal International Express Advantage Introduction
Federal Express (FedEx) is the world's largest express transportation company, for more than 220 countries and regions, providing fast and reliable courier service. FEDEX Federal Express can be classified according to type of service: FEDEX FedEx Priority-based services (International Priority (IP)) and FEDEX Federal Express Economy Services (International Economy (IE)).
FEDEX Federal Express Priority-based services and FEDEX Federal Express Economy Services main difference is:
FEDEX Federal Express Priority-based services
1, aging fast: delivery of limitations for 2-5 days;
2, clearance ability;
3, for the world more than 200 countries and regions, providing fast and reliable courier service.
FEDEX Federal Express Economy Services
1, the price is more favorable, compared to FEDEX Federal Express Priority-based service price advantage;
2, aging faster, the timeliness of delivery is usually 4-6 working days, aging than FEDEX Federal Express Priority-based service is usually slow 1-3 business days;
3, clearance ability, FEDEX Federal Express Economy Services with FEDEX Federal Express Priority-based services for the same team clearance process;
4, for the world more than 90 countries and regions, providing fast and reliable courier service, FEDEX Federal Express Economy Services with FEDEX Federal Express to enjoy the same priority-based service delivery network, only a small part of the country's transportation routes are different.
The following description applies to both FEDEX Federal Express Priority-based services, also applies to FEDEX Federal Express Economy Services.
Prices, surcharges, tariffs
1, FedEx price
1) The price of FedEx direct inquiries on the website: (Note: economy more favorable prices).
2) FedEx volume weight is calculated as: length cm X width cm X height cm / 5000, if the weight is greater than the actual weight of cargo volume, press the volume weight billing.
2, FedEx Surcharge: Each ticket RMB70 * (1 + monthly fuel) or RMB3.5/KG * (1 + month Fuel) (whichever is the higher amount of charge)
2) Federal Fuel Surcharge: FedEx fuel surcharge already included in the shipping in the
3) Change of Address fee: 40 yuan / times (if wrapped in the end due to their destination, the recipient request to change delivery address generated by the address change fee, the sender will also undertake specific Division I will be FedEx bill is quasi-);
4) High Declared Value Charge: Items declared value more than 830 yuan will start to impose, levy amounted to 3.5 yuan, 830 yuan for every additional 3.5 yuan.
3, FedEx tariff
Subject to specific clearance fees, (usually declared value generated by high tariff is relatively high, if the declared value than the actual value is too low, also have relatively high tariffs)
Generated in the destination customs duties and customs clearance fees are generally paid by the recipient, if the tariff and customs clearance fees and the recipient has been generated in the FedEx within specified processing time refused to pay this fee will be forced to turn paid by the sender, Our customer service will be based on the e-mail notification FedEx forced to impose a fee to the sender, and at times can be requested before the end of the relevant bill according to the sender.
Reference aging
1, FedEx Priority-based service delivery is 2-5 working days normal aging (This prescription for express access to the recipient received this shipment only), to be based on the destination customs clearance courier decision.
2, FedEx Economy service delivery is 4-6 working days normal aging (This prescription for express access to the recipient received this shipment only), to be based on the destination customs clearance courier decision.
3, due to our website price after the discount price, that all through our mailed parcels will not be eligible for FedEx FedEx Money-Back Guarantee.
Tracking service
FedEx parcels for our deal will have tracking number after delivery, normally the day after delivery from the Division I can access. Internet access is provided by our company after the tracking number can be used as reference information for real-time tracking, query methods are as follows:
For FedEx Priority-based services and economic services to four or eight at the beginning of the tracking number, tracking and tracing as follows:
1, please visit FedEx query site: http://www.fedex.com/cn/;
2, enter a query in the shipment tracking number, you can query point query to the information.
3,9 beginning of the tracking number, but our internal operations in order to facilitate the use of identification codes can not be found on the website at FedEx relevant tracking information.
Volume weight limit
1, FedEx single longest side can not exceed 274CM, the longest side + twice the length of the other side can not exceed 330CM; than one vote (where each piece does not exceed 68kg), single vote can not exceed the total weight of 300kg Over 300kg please reserve in advance; single piece or a vote in more than one parcel more than 68kg, need to make reservations in advance.
Other Considerations
1, FedEx FedEx Priority-based services and economic services for the declared value of more than 5000RMB FedEx parcels must separate declaration, otherwise the package will be forced to return.
2, if a customer asked me to look for another company for customs clearance company, the customer needs to provide FedEx parcels article details: details of names, whether brand brand name, number, unit price declared value and other details. Commissioned a separate fee for the declaration: general cargo 500RMB / tickets, other goods, please contact our customer service in advance.
3, the file can not be declared value of more than $ 5;
4, valuables such as artwork, antiques, glassware, jewelry, precious metals, furs, etc.: less than $ 1000, or $ 20 per kg (whichever is greater);
Prohibitions
1, air embargo dangerous goods, liquid, powder and so on. Countries banned the export of goods, such as antiques, currency and other infringing products.
2, the need to provide additional information on the items
1) Send batteries and battery included items, must provide proof of batteries for the record books, and security (if necessary, please contact customer service);
2) Mailing brand must provide formal purchase invoice or authorization.
Insurance and claims
1, parcel insurance, insurance fees and compensation at K-LINK logistics "Insurance Services" describes the implementation of the provisions.
2, uninsured parcels: shipment is damaged, delayed, lost part of the shipment from the shipment freight claim served late-21 working days to, claims for non-delivery, shipping within nine months from the date of the documentation, together with a written or mail the form to submit Foreshore logistics customer service. All claims for compensation by the actual FedEx.
Customer order system operation
1, item description
Declare name items needed parcels in English name, the value of individual items, the number of items, do not accept gifts or sample reporting; textiles for clothing and other items need to fill out applications, ingredients, weave and other detailed description.
2, the declared value
FedEx declared value is not required, customers can decide for themselves fill in the amount recommended by the actual declared value of goods declared to avoid high tariffs and penalties.
3, the recipient address
FedEx does not accept PO BOX mail address, the recipient must provide telephone, fill in the above information should use English to fill in the other languages can not.
Packaging requirements of customer orders
Please note that the packaging to be intact, not easily damaged, in addition to the outside address label bags outside, try not to identify with other unrelated, the best packaging for fragile items are fragile signs, in the middle of the front parcels, stickers Foreshore logistics system from the inside to print address labels, proper packaging your parcel to avoid damage in transit.